At Nova we take data privacy very seriously. We always treat personal data in accordance with the General Data Protection Regulation (GDPR) as well as any national legislation, regulations, etc. applicable to its processing. Contact us if you have any doubts about how your data is being treated.
1.1 In these Terms of Service (the “Terms” or the “Agreement”), any reference to “Nova” shall mean any applicable company within NGlobal Holding AB, reg. no. 559240-0864, C/O Talent Venture Group AB, Postbox 3053, 103 61 Stockholm, Sweden, and its subsidiaries:
(a) Nova Talent AB, reg. no. 559152-1603, Sweden;
(b) Nova Global Italy S.r.l., MI – 2609948, Italy; and
(c) Nova Global Spain S.L., CIF B-87600391, Avenida Pablo Iglesias 15, Esc D 3A, 28003 Madrid, Spain.
1.2 The Nova Recruiter platform (the “Service” or the “Platform”) is operated by Nova and provides digital recruitment tools, AI-driven candidate search, and communication features for professional and corporate use.
1.3 “You,” “User,” or “Client” refers to the individual or organisation accessing or using the Platform.
1.4 By selecting “I accept the Nova Recruiter Terms of Service,” creating an account, or signing an Order Form, Nova Recruiter Contract or Subscription Agreement, the Client acknowledges that it has read, understood, and agrees to be bound by these Terms. If you enter into this Agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity.Clicking “I accept” online is legally equivalent to signature under the Regulation (EU) 910/2014 (eIDAS).
1.5 If Nova and the Client have entered into a separate written contract signed by both parties, that contract shall prevail in case of any conflict with these Terms.
1.6 Use of the Service may involve the processing of personal data. Such processing is governed by Nova’s Privacy Policy and, where applicable, the Data Processing Addendum (DPA) forming part of the Agreement bewteen Nova and the Client.
Nova reserves the right to suspend or terminate access for breach of these Terms.
2.1 Nature of Service. Nova Recruiter is a SaaS product enabling sourcing, matching, outreach, and analytics for recruitment and employer-branding purposes.
2.2 Plans and Credits. Access to the Service is granted on a subscription basis according to the plan selected by the Client within the Platform or in an applicable Order Form. Each plan defines the number of user seats, feature access, and monthly or annual credit allocation. Credits are issued per organization, not per individual user, and may be consumed for candidate searches, outreach, or other functionalities as defined in the Platform. Unused credits expire at the end of each subscription period and cannot be carried over or refunded unless otherwise agreed in writing.
2.3 Fees and Billing. The applicable pricing, billing frequency, and payment method are displayed within the Client’s account or specified in the Order Form. All prices exclude applicable taxes and transaction fees. Nova may update plan features, pricing, or credit allocations periodically with reasonable notice, provided that such changes do not materially degrade the overall functionality purchased by the Client during the active subscription term.
2.4 Eligibility and Accounts. The Service is intended for corporate and professional use by individuals aged 18 or older who act on behalf of a legal entity. Each user account is personal and non-transferable. Login credentials must not be shared. The Client is responsible for all activity performed under its organizational account.
2.5 Trial Use. Any free-trial access is provided “as is,” may be terminated at any time, and remains subject to these Terms.
3.1 Users shall access the Platform only for legitimate recruitment activities.
3.2 It is strictly prohibited to:
(a) copy, decompile, or reverse-engineer any part of the software;
(b) scrape, resell, or distribute candidate data;
(c) use data for advertising, spam, or non-recruitment purposes;
(d) use outputs to train or build AI or machine-learning models;
(e) upload special-category data (e.g., race, health, political views); or
(f) engage in conduct contrary to applicable data-protection, labour, or anti-discrimination laws.
3.3 Nova may suspend or restrict access immediately, without prior notice, if it reasonably believes that the Client’s use violates this clause, applicable law, or third-party rights. Suspension does not relieve the Client of its payment obligations.
3.4 Client shall indemnify Nova for any claims arising from unlawful or improper processing of Candidate Data by the Client.
4.1 Origin of Candidate Data: Candidate Data originates from members of the Nova Network, public databases, or other lawful sources. Nova aggregates and structures this information to facilitate professional matching and recruitment use.
4.2 Accuracy and Responsibility: Nova applies reasonable efforts to ensure Candidate Data is current and relevant but does not independently verify all details or guarantee completeness, accuracy, or suitability for a particular purpose. The Client acknowledges that it remains solely responsible for verifying the information before making hiring or business decisions.
4.3 Role of Nova: Nova provides a technology platform that enables access, search, and communication between professionals and employers. Nova does not act as an employment agency or intermediary under applicable labour regulations. All decisions to contact, evaluate, or hire candidates are made exclusively by the Client and at its own discretion and risk.
4.4 Use of Candidate Data: Candidate Data must be used only for legitimate recruitment purposes and in compliance with applicable data-protection and employment laws, including those relating to fairness, transparency, and non-discrimination. Nova accepts no liability for any outcome resulting from the Client’s reliance on Candidate Data or for employment decisions made on its basis.
4.5 Disclaimer of Warranties: Candidate Data is provided “as is” without warranties of accuracy or completeness. To the maximum extent permitted by law, Nova disclaims all warranties, express or implied, including but not limited to fitness for a particular purpose, accuracy, or non-infringement.
5.1 The Platform uses machine-learning models for matching and communication assistance. Results are probabilistic and may contain errors.
5.2 Clients must apply human oversight and verify all AI-generated outputs before using them in employment decisions. AI suggestions are not legally binding candidate sourcing recommendations.
5.3 Nova follows principles of transparency, data-minimisation, and bias-mitigation in line with the EU Artificial Intelligence Act.
6.1 Fees are specified in the applicable Order Form, Subscription Agreement or price list and exclude VAT.
6.2 Lite and Pro Plans invoices are payable at the beginning of each month of subscription with credit card.
6.3 Lite and Pro Plans subscriptions renew automatically for successive 1-month periods unless cancelled with 1 day notice before renewal.
6.4 Enterprise Plans invoices are payable within 15 days of issue via credit card or bank wire. Late payments accrue statutory + 2% monthly interest.
6.5 Enterprise subscriptions renew automatically for successive 12-month periods unless cancelled with at least 30 days’ written notice before renewal.
6.6 No refunds apply for early termination or unused credits.
(a) Independent controllers (default). Each Party acts as an independent Data Controller for the personal data it determines the purposes and means of processing:
(b) Processor scenarios (limited). If, in specific cases, Nova processes personal data solely on the Client’s documented instructions (for example, where the Client uploads its own candidate lists or initiates outreach using its connected email account) Nova will act as Data Processor and:
(c) Joint controllership (specific features). If a feature entails joint determination of purposes/means within the meaning of Art. 26 GDPR (e.g., limited scenarios around profile visibility + search exposure), Nova will implement a written Art. 26 arrangement allocating respective responsibilities (transparency, rights handling, security). The essence will be made available upon request.
The Client shall: (i) use Candidate Data only for legitimate recruitment purposes; (ii) refrain from uploading special-category data; (iii) respect candidate objections, suppression lists, and opt-outs notified by Nova; (iv) provide required notices to candidates when acting as Controller (e.g., upon export to ATS/HRIS); and (v) not repurpose data for advertising, spam, model training, or any unlawful use.
Personal data is primarily hosted in the EU/EEA. Where access or transfers outside the EU/EEA occur (e.g., support by vetted providers), Nova ensures appropriate safeguards under GDPR Chapter V (e.g., SCCs, adequacy decisions, additional technical/organisational measures), consistent with the Nova Recruiter Privacy Policy.
Nova implements appropriate technical and organisational measures (encryption in transit/at rest, RBAC/least privilege, logging/monitoring, vulnerability management, vendor due diligence) to ensure a level of security appropriate to risk, as outlined in Nova Recruiter’s Privacy Policy.
Nova shall notify the Client without undue delay and, in any event, within 72 hours after becoming aware of a personal-data breach affecting Client-related data, and provide information reasonably required for the Client’s own obligations, subject to lawful restrictions.
Nova retains personal data only as long as necessary for the purposes described in the Privacy Policy or to comply with legal obligations. Upon termination of the Subscription, Nova will delete or anonymise Client-related data within 60 days, unless a longer period is required by law or permitted for the establishment, exercise, or defence of legal claims. Nova will maintain suppression of objected/erased Candidate Data to prevent re-appearance.
Each Party is responsible for responding to data-subject requests relating to processing where it acts as Controller. The Parties shall reasonably cooperate to fulfil rights under GDPR (access, rectification, erasure, restriction, objection, portability), including honouring objections to inclusion in Nova Recruiter. Where Nova acts as Processor, it will assist the Client in handling requests pursuant to the DPA.
Use of the Service is subject to the Nova Recruiter Privacy Policy (including the Transparency Notice referenced therein). The Privacy Policy explains Nova’s purposes, legal bases (legitimate interest/contract/consent), sourcing from public and licensed providers (e.g., ContactOut), international transfers, retention, security, and rights.
8.1 All intellectual-property rights in the Platform, including software, algorithms, and database, remain the exclusive property of Nova or its licensors.
8.2 The Client retains ownership of its uploaded data, job postings, and communications.
8.3 No right or licence is granted beyond the limited, non-exclusive, revocable right to use the Platform during the Subscription Term.
8.4 Clients may not remove copyright notices or proprietary markings.
9.1 Each Party shall keep confidential all non-public, technical, commercial, or personal information obtained through this Agreement. Candidate Data already publicly available shall not be considered confidential
9.2 Confidential information may be used only for contract performance and disclosed only when required by law.
9.3 This obligation survives for five (5) years after termination.
10.1 Nova endeavours to maintain 99 % uptime during business hours (Monday – Friday, 09:00 – 18:00 CET, excluding public holidays in Spain).
10.2 SLA Compensation: if uptime in a given week falls below 99 %, the Client will receive credit compensation as follows:
Compensation = ((99 – X) / 9) × 100 % × monthly credits.Service credits are the Client’s sole and exclusive remedy for failure to meet the SLA, as they are the basis for billing.
10.3 Maintenance will, where feasible, occur outside CET business hours. Technical support is available on business days via email or in-app chat.
11.1 The Service is provided “as is.” Nova makes no warranties of uninterrupted or error-free operation.
11.2 Nova’s total cumulative liability arising under or in connection with this Agreement shall not exceed the fees paid by the Client under the specific Subscription in the 12 months preceding the event.”
11.3 Nova shall not be liable for indirect, consequential, or loss-of-profit damages.
11.4 Nothing limits liability for fraud, gross negligence, or wilful misconduct.
Neither Party shall be liable for failure or delay caused by events beyond reasonable control, including cyberattacks, cloud or third-party hosting outages, natural disasters, power failures, strikes, or regulatory actions. If the impediment lasts more than 30 days, either Party may terminate without compensation.
13.1 These Terms take effect upon acceptance or signature and remain valid for the Subscription Term.
13.2 For Enterprise Plans, either Party may terminate with 30 days’ written notice after the initial 12-month commitment.
13.3 For Lite and Pro Plans, either Party may terminate with 1 days’ written notice after the initial 1-month commitment.
13.4 Nova may terminate immediately for non-payment, misuse, or material breach not cured within 15 days of notice.
13.5 Nova may terminate immediately where continued processing would contravene applicable law or regulatory instruction
13.6 Upon termination, Client Data will remain available for export for 60 days before deletion.
14.1 Use of Client Identity: Unless the Client notifies Nova in writing to the contrary, Nova may reference the Client’s name, logo, and factual description of the collaboration in its marketing materials, client lists, case studies, and presentations.
14.2 Limitations: Such references shall be strictly factual and shall not imply endorsement or partnership beyond the scope of this Agreement. Nova shall not disclose any confidential or non-public information without prior written consent.
14.3 Opt-Out: The Client may withdraw consent for promotional use of its identity at any time by emailing success@novatalent.com, after which Nova will remove such references within a reasonable period.
15.1 Service Updates: Nova may improve, modify, or discontinue specific features of the Platform from time to time, provided that such changes do not materially reduce the core functionality available under the active subscription.
15.2 Amendments to Terms: Nova may amend these Terms to reflect legal, technical, or commercial developments.
15.3 Client Termination Right: If a material amendment materially and adversely affects the Client, the Client may terminate the Agreement by written notice within the thirty (30)-day notice period.
16.1 Governing Law: Unless otherwise specified in the applicable Order Form, this Agreement and any dispute arising from it shall be governed by and construed in accordance with the laws of the jurisdiction where the contracting Nova entity has its registered office, without regard to conflict-of-law rules.
16.2 Jurisdiction: Each Party submits to the exclusive jurisdiction of the courts of that same jurisdiction. Nothing in this clause prevents Nova from bringing payment or injunctive proceedings in any other competent court.
17.1 Assignment: The Client may not assign, transfer, or sublicense this Agreement, in whole or in part, without Nova’s prior written consent. Nova may assign this Agreement to an affiliate or successor entity in connection with a reorganization, merger, or sale of assets, provided that such entity assumes Nova’s obligations.
17.2 Notices All notices under this Agreement must be in writing and sent by email to the addresses provided by each Party in the Order Form or Client account. Notices are deemed received when sent, provided no delivery failure notification is returned within 24 hours.
17.3 No Waiver: Failure or delay in exercising any right under this Agreement shall not constitute a waiver of that right.
17.4 Severability: If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced by a valid one that most closely reflects the intent of the original.
17.5 Entire Agreement: These Terms, together with any applicable Order Form, Subscription Agreement, Privacy Policy, and annexes, constitute the entire agreement between the Parties and supersede all prior discussions or agreements relating to the same subject matter.
17.6 No Partnership or Agency: Nothing in this Agreement shall be construed as creating a partnership, joint venture, or agency relationship between the Parties.
For any legal inquiry, contact legal@novatalent.com. If you need support with your subscription or learn more about Nova Recruiter, contact success@novatalent.com
