For Novas, by Novas

Members are our North Star. They are our most valuable asset and we do whatever is needed to empower them and ensure the best possible experience at every touch point. We earn their trust.

We are passionate about people and we love what we do. We are passionate and energetic, always cheerful and willing to have fun at work. Positive attitude is a must.

We work with the highest standards and we are continually raising the bar. We deliver high quality on our services and processes. Our brand and reputation depend on us being the best at everything we do.

We hire and develop Novas. Managers develop other leaders and take seriously their role in coaching and making them grow.

Positive impact is part of our value chain. We are always willing to go one step further to help people who need us, both inside and outside the Nova community.

We are sincerely open-minded and  willing to examine our strongest convictions with humility. We are humble to admit mistakes and reconsider decisions.

We are expected to innovate, and are always willing to test new products and services. We are always curious and look for new ideas everywhere. We are fast to think, iterate and execute.

We measure and analyze everything. All decisions need to be based on facts
and data.

We believe thinking small is a self-fulfilling prophecy. We always aim for the stars. We want to create an amazing company which will be the global synonym for talent.

We try not to spend resources on things that don’t matter to members or clients. Frugality breeds resourcefulness, self-sufficiency and invention. Frugality drives innovation, just like other constraints do.

We are owners. We think long term and we act on behalf of the entire company, beyond just our own team. We never say “that’s not my job”. We try to be autonomous, only asking for help when really needed.

From the CEO to the intern, we are expected to respectfully challenge decisions when disagreeing, even when doing so is uncomfortable. Once a decision is determined, we commit wholly.