1. About the Product
What is Nova Recruiter?
Nova Recruiter is an AI-powered sourcing and outreach platform that helps companies find, rank, and contact top talent from a global database of 650M+ public profiles. It replaces manual searching and filtering with automated matching, shortlisting, and multichannel outreach.
Who is Nova Recruiter for?
Nova Recruiter is built for recruiters, by recruiters, and serves:
- Recruiting professionals and headhunters
- Startup founders
- Hiring managers and business leaders
Customers range from Fortune 500 companies to high-growth scaleups, professional service firms, and recruitment agencies.
Is Nova Recruiter replacing recruiters?
No. It reduces manual, repetitive sourcing work but always keeps a human in the loop. You decide what the AI handles and where your judgement adds value.
Is Nova Recruiter an ATS?
No. It’s a sourcing and outreach platform. It complements your ATS and integrates with it.
2. Data & Candidate Profiles
Where does candidate data come from?
From publicly available data, licensed data partners, the Nova Talent community, and proprietary enrichment pipelines.
How frequently is data updated?
Core fields like experience, education, and skills are refreshed regularly (weekly or monthly depending on the data source).
What information can I see in a profile?
Experience, skills, education, inferred attributes, available contact channels, match scores, and Nova’s proprietary Talent Score.
Can candidates opt out?
Yes. Opt-outs are instant and permanently respected across the platform.
Is Nova Recruiter GDPR compliant?
Yes. We process public data under legitimate interest for professional recruiting, and provide full transparency, minimisation, and opt-out mechanisms.
3. Features & Capabilities
What is “merit-based intelligence”?
Our AI evaluates a candidate’s track record, achievements, and potential, not just keywords.
It weighs experience differently depending on company selectiveness, role difficulty, performance signals, and progression.
How does Nova help me save 50%+ of sourcing time?
Our search engine:
- Lets you apply filters using natural language or by uploading a job description.
- Supports must-have and nice-to-have conditions without complex boolean logic.
- Ranks candidates by relevance and talent.
You scroll through fewer, more relevant profiles.
4. Deliverability & Response Rates
How do you raise reply rates by 2–3×?
By applying modern outbound strategies:
- Multistep sequences
- Multichannel outreach (Email, Nova, and other professional networks)
- AI-driven personalisation
- Smart timing and deliverability rules
This ensures candidates see and remember your message.
Can I personalise outreach at scale?
Yes. You can use variables or AI-generated personalised lines for each candidate.
5. Pricing & Credits
How do contact credits work?
A contact credit is used when you export a candidate or add them to an outreach sequence. Credits renew annually.
How do job credits work?
A job credit allows you to publish one job for one month.
Do unused credits roll over?
No, credits reset annually.
What happens if I exceed my credits?
You continue using the platform normally. Additional usage is billed at your overage rate.
Do you charge per user or per usage?
Plans include a set number of users. Pricing is primarily usage-based (contact credits + job credits).
6. Set-Up & Onboarding
How long does it take to get started?
Most teams onboard in under 5 minutes. No technical setup needed.
Is training included?
Yes, onboarding, best-practice playbooks, and continuous support.
Can you migrate my data or job descriptions?
Yes. We assist during onboarding.
Is SSO available?
Yes, for enterprise plans.
7. Integrations & Workflow
Does Nova Recruiter integrate with ATS systems?
Yes. We integrate with popular ATS platforms and can build custom integrations via API.
Do you integrate with email systems?
Yes: Gmail and Outlook can be connected for outreach and tracking.
Is API access available?
Not yet, we plan to build this for enterprise customers.
8. Compliance, Security & Legal
Do you sign a Data Processing Agreement (DPA)?
Yes. Our Privacy Policy complies with GDPR Art. 28. and we sign DPAs with customers who require it.
Where is data stored?
In secure EU-based cloud infrastructure.
Do you have a security incident response protocol?
Yes. We follow a documented process with clear timelines for detection, escalation, notification, and remediation.
Are candidates informed about outreach?
Yes. All communications identify your company and purpose clearly.
Is Nova Recruiter available now?
We are in private beta, refining the experience with early users. You can join the waitlist for early access.
